PAYMENT:

Unless you have an account, payment is due in full prior to the hire date or delivery to site.

DEPOSITS / BONDS:

A deposit is usually required with your order. The amount is determined by the order value (usually 10%). This deposit is refunded after the goods have been returned and checked. Party hire deposits are returned normally within five working days after the goods have been returned.

BREAKAGES and LOSSES:

All breakages ( except normal wear and tear) and losses must be paid by the Hirer.

CARTAGE:

All prices shown are exclusive of cartage and delivery charges except where specified. Rates are determined by distance, volume and access.

CLEANING:

All goods MUST be returned clean, or a cleaning charge will be deducted from the deposit held.There are NO exemptions for barbeques, roasters, spit roasts, or any other food service items.

WEEKEND WORK:

When a function occurs on a weekend we will normally deliver Wednesday through Friday and pick up the following Monday through Wednesday. Should you require work to be carried out on a weekend or public holiday then additional charges will be incurred. It is not possible to return equipment outside of normal trading hours.

IMPORTANT NOTICE:

Our site customer service team will need your help to avoid underground pipes, utilities or other underground impediments. AT CALL HIRE IS NOT LIABLE FOR ANY DAMAGE TO UNDERGROUND SERVICES.

PRICES:

All prices are subject to change without notice.